Welcome! If any part of your order contains an item that has yet to be manufactured, your order will ship in early December or sooner! For all other orders, please allow a couple weeks for delivery. Stock-permitting, orders will originate from fulfillment centers near you to avoid VAT taxes. All other non-U.S. orders will be subject to VAT. (Partner fulfillment centers are located in China, Australia, the U.K., U.S. and Canada).
Latest Updates from Our Project:
Freight Delivery Dates to Fulfillment Centers Delayed
3 days ago
– Fri, Oct 18, 2019 at 03:17:50 AM
I received an UPDATED estimated arrival date for all freight shipments from Panda. (See below). Given that it can take as many as 4 weeks from fulfillment centers to backers, it looks like many of you will not be receiving your order until after the holidays in January. (Quartermaster Logistics serves the USA and Canada, Spiral Galaxy serves the E.U., Aetherworks serves Australia, and VFI serves China).
According to Panda’s David Lipman, “there were some issues with the mold and the plastics after the mold was finished. After testing the mold there were issues like gaps between glued parts, damage on the plastic surface, steps on the surface, and some others.”
Panda Manufacturing fixed the problem but sincerely apologizes for this delay, and so do I.
Naturally, I am disheartened by this news. We went from “ahead of schedule,” to “on schedule” to “behind schedule” within a relatively short period of time and I don’t blame you for being frustrated or angry. Believe me, I can relate. In times like this, I try to practice Stoicism and remind myself of the words of Epictetus. “I do not suffer from the events in my life, but from my judgement about them.” Easier said than done!!!
That said, the silver lining in all of this it is that Panda caught the issue and made sure that the product was perfect. While this may be of little consolation to some, I hope that you know that I am very, very sorry for this delay.
Any patience and/or understanding you can offer is much appreciated.
P.S. In a separate update, I will show you pics of the latest Mass Production Copy (MPC) I received.
Mass Production Copy pics!!!
4 days ago
– Fri, Oct 18, 2019 at 01:45:40 AM
As promised, here are most of the components from the Mass Production Copy (MPC) I received yesterday from Panda! They look even better in person!!
Now ON SCHEDULE instead of ahead of schedule
about 1 month ago
– Sun, Sep 15, 2019 at 03:20:52 AM
I have some good news and some bad news. The bad news is that we will no longer be shipping to backers ahead of schedule in Oct/Nov. The good news is that we will STILL ship by December (and possibly middle of November to some) as originally estimated in the Kickstarter campaign.
David explained over the phone to me that they they must alter the molds a bit to allow for easier removal during production. Panda is confident they can perfect the molds to optimize their process, resulting in a superior product to you.
I was really excited about delivering everything ahead of schedule, so this is a let down for me too. However, I’d rather not rush or short-change the production process, and I do trust Panda on this.
Thank you for your patience and understanding.
Here’s the note from Panda:
I've been speaking with our production team this week to try to nail down our exact schedule for shipping Feudum. Unfortunately there have been some delays so we need to update our schedule…
…The reason that is late because there were some issues with the molds that need to be corrected. That is being finished now so the MPC will be ready to send to you next week.
…Since we are shipping in October you'll receive shipments in November. That should leave plenty of time for backers to get their orders in December before the holidays
I want to apologize again for the delay. As a follow-up to our call here is an updated schedule.
· Wave 1: 1 week October 8th to October 14th
· Wave 2: 1 week October 16th to October 22nd
Shipment to Fulfillment Centers: 5-6 weeks (from china via freight to fulfillment centers)
· Wave 1: October 14th - November 18th
· Wave 2: October 22nd - November 25th
Shipment to Backers: 4 weeks (from fulfillment centers to backers) November 18th or 25th to December 13th or 20th
LOCK DOWN DECISION.... Everybody wins!
about 2 months ago
– Tue, Aug 27, 2019 at 01:56:09 AM
Based on the vote results below, I’ve decided to accommodate everyone as best I can. (I’ve read through your comments). : )
For most of you, I will perform lock down on Tuesday, Sept. 3. This allows me to capture accurate numbers and prepare a spreadsheet for Quartermaster Logistics PRIOR to Shipping to all fulfillment centers worldwide….which may occur as EARLY as September 8.
If you ABSOLUTELY CANNOT be locked no sooner than November 1st, I am willing to work with you on an individual basis (with help from my assistant, Faith), if you send me an email entitled “Lock Down” to firstname.lastname@example.org.
Thanks for your patience and understanding.
Postponing "Lock Down" due to backer demand......
2 months ago
– Sun, Aug 18, 2019 at 03:28:28 AM
Hey everyone, I had no idea my last update would be so controversial. In fact, many backers have urged me to lock down sooner. My motive for this was simply to have a more accurate order count sooner, however, I am willing to listen to the majority here. What would you have me do?
A. Lock down November 1, 2019 as originally planned
B. Lock down Sept. 1 2019
C. Lock down Oct. 1, 2019
Thoughts? Thanks for your candor. I really do try to listen to you and accommodate your needs!